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Frequently ASKED QUESTIONS
For Wedding Website
We'd love to sign up for a Wedding Website Package - Where do we start?
Easy, you can either make a booking for a free consultation to have a chat about what you need. Or you can fill out the questionnaire to supply all your details for the website. We will then send you an invoice for the deposit. Sign you up with a domain name and website hosting. Then we take it from there.
We'd like to know more information before we lock ourselves into anything, can we talk to a person?
Yes, we are here for you. Either make a booking for a free consultation or send us an email with your details and we will call you.
We're excited to start planning our wedding, but not sure where to start.
We are excited for you and congratulations again. We recommend you use the planning tools and the to-do list that will be available on your completed site. Everytime you tick off an item you will love the sense of achievement.
We also have a wedding vendor directory, which is growing all the time. Your one-stop-shop to help you plan Your Forever Day!
Do we have to do all the research and supply the content and places to stay and see for our out-of-town guests?
This is entirely up to which package you choose. You will need to supply all the images, videos and text content for us to upload and tweak. As for the research for out-of-town guests, we will do all the research for the guide in your area if you purchase the “All The Way” package.
We are not sure what to supply for the website.
That’s normal, we will guide you with a questionnaire and instructions.
Will we be able to maintain the finished website and upload our own content?
Yes, we will train you how to update your content and site over a Zoom/Skype meeting. But if you purchase the “All The Way” package, you also get complete done-for-you editing by us.
Is the completed site ours to keep?
Yes, the website is yours for as long as you want it. The only thing you have to do is keep the small yearly website hosting and domain name fee up-to-date. These fees are covered for the first year in your plan.
We want to start planning as soon as possible. How long will the website take to be completed?
If we receive all the content on time, the website will take between two to four weeks. We will do our best to have it completed and launched as soon as we can after the content is received. Just understand, that your site will be a custom-made site, so they need to be everything you envision which takes time.
Are there payment plans for the packages?
Yes, we know how stressful & expensive planning a wedding can be so we offer payment plans for 3 to 6 months, depending on the package chosen. The first instalment has to be received before we start your design.
What about support, in case we have other questions or something goes wrong with the website?
Please don’t stress, we are here for you. We will do all the troubleshooting in the first year and coordinate with the hosting company if there is a problem we can’t fix. But that’s what backups are for, which we include in all plans.
And please don’t hesitate to ask us anything at any time.