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Frequently ASKED QUESTIONS
For Wedding Website
We'd love to sign up for a Wedding Website Package - Where do we start?
Easy, you can either purchase it here to get started quickly. This page will take you an order form, you can choose your package and payment option (full payment or payment plan). You will then receive a confirmation and content questionnaire. If I have any questions after the form is submitted, I will contact you before I get started. Then we take it from there.
We'd like to know more information before we lock ourselves into anything, can we talk to a person?
Yes, we are here for you. Fill in the inquiry email form above with your details and we will call you.
We're excited to start planning our wedding, but not sure where to start.
We are excited for you and congratulations again. We recommend you use the planning tools and the to-do list that will be available on your completed site. Every time you tick off an item you will love the sense of achievement.
We also have a wedding directory to help you choose your vendors coming very soon.
Do we have to supply the content?
You will need to supply all the images, videos and text content for us to upload and tweak.
We are not sure what to supply for the website.
That’s normal, we will guide you with a questionnaire and instructions.
Can you help with travel information to go on our website?
Your Forever Day has partnered with Ainsley Hardie – Designer of Travel & her experienced team of Travel Consultants. They will put together tailored packages for your guests including accommodation, transfers and experiences during their visit attending your forever day.
Honeymoon registries and bucks and hens events can also be arranged removing stress from your schedule and allowing more time to enjoy this special moment in your lives.
This service is provided for any wedding website package if you need it at no extra cost. Note: this does not include travel and accommodation package costs.Â
Will we be able to maintain the finished website and upload our own content?
Yes, we give you video tutorials on how to update your content and site.
Please note: tier 2 & 3 packages include complete done-for-you editing by us.
Is the completed site ours to keep?
Yes, the website is yours for as long as you want it. All packages include a free domain and hosting for the first year only. If you want to keep it after that, there will be a small fee of $10/m.Â
We want to start planning as soon as possible. How long will the website take to be completed?
If we receive all the content on time, the website will take between two to four weeks. We will do our best to have it completed and launched as soon as we can after the content is received. Just understand, that your site will be a custom-made site, so they need to be everything you envision which takes time.
Are there payment plans for the packages?
Yes, we know how stressful & expensive planning a wedding can be so we offer payment plans for 4 to 6 months, depending on the package chosen. The first instalment has to be received before we start your design.
What about support, in case we have other questions or something goes wrong with the website?
Please don’t stress, we are here for you. We will do all the troubleshooting in the first year and coordinate with the hosting company if there is a problem we can’t fix. But that’s what backups are for, which we include in all plans.
And please don’t hesitate to ask us anything at any time.
